About Telehealth appointments

Diabetes and Metabolic Wellness Center is conveniently located in New Braunfels, TX, but we are able to meet with our patients virtually anywhere by way of our advanced Telehealth technology. Using the microphone and camera on your internet enabled smart phone, tablet, or computer, you can easily connect with us through a video conferencing portal to begin your Telehealth virtual appointment. The Telehealth portal is secure, HIPAA compliant, and there is no need for you to download any new software.

Diabetes and Metabolic Wellness Center is conveniently located in New Braunfels, TX, but we are able to meet with our patients virtually anywhere by way of our advanced Telehealth technology. Using the microphone and camera on your internet enabled smart phone, tablet, or computer, you can easily connect with us through a video conferencing portal to begin your Telehealth virtual appointment. The Telehealth portal is secure, HIPAA compliant, and there is no need for you to download any new software.

How Telehealth appointments work:

  1. Make sure you are connected to the internet.
  2. We will text or email you a link to our portal – click it.
  3. Make sure you have allowed your browser access to use your device’s microphone and camera. You may be prompted to do so if you have not already.
  4. One you enter the portal, type your name, and click “Check In.” You will be allowed to check in up to 15 minutes before your appointment.
  5. That’s all! Your psychiatrist or care provider will start your visit momentarily.

We understand that you may be busy, but your health and wellness journey doesn’t have to stop because of that. Telehealth is the easiest way to meet with your care provider in a location that is convenient for you. Call our office today at 830-730-4375 to schedule an appointment, or request an appointment online.

Let's get started - today!